Terms & Conditions

These Terms & Conditions explain the rules that apply to your use of Run4win Casino, including account registration, deposits, wagering, withdrawals, promotions, privacy and responsible gambling. Please read them carefully before using the website or any service made available through it. By accessing or using Run4win Casino, you confirm that you understand and agree to these Terms & Conditions. If you do not agree, you must not use the website or its services.

Run4win Casino operates under a licence issued by the Comoros (AOFA), reference ALSI-202508056-FI2, and a licence from the Tobique Gaming Commission, licence No. 0000002.

1. General terms and eligibility

These Terms & Conditions apply to the Run4win Casino website, your player account, available casino games, payment facilities, promotions and any other related service. They should be read together with any game rules, promotion terms, privacy information, responsible gambling information and other notices published on the website. If there is a difference between these general terms and a specific set of terms, the specific terms may apply to the relevant service or promotion.

You must be legally entitled to use online gambling services in the place where you live or access the website. You must meet the applicable minimum age requirement and comply with all laws and regulations that apply to you. You are responsible for checking whether online gambling is permitted in your location. Run4win Casino may restrict or refuse access where use of the website is not permitted, where identity or age cannot be verified, or where other legal or security requirements are not satisfied.

You must provide accurate, current and complete information when creating or maintaining an account.
You must update your information if it changes or becomes inaccurate.
You may hold only one personal account unless Run4win Casino has expressly approved another arrangement.
You must keep your login details confidential and must not allow another person to use your account.
You must not use the website for unlawful activity, fraud, money laundering, collusion or any other improper purpose.
You must not use automated tools, software, bots or other methods intended to interfere with the website or gain an unfair advantage.

You are responsible for all activity carried out through your account unless you notify Run4win Casino promptly that your account may have been accessed without authorisation. Run4win Casino may ask for information or documents to verify your identity, age, location, source of funds or payment method. Access to some services may be delayed, limited or suspended while checks are completed.

Account suspension and closure

Run4win Casino may suspend, restrict or close an account where it reasonably considers this necessary for security, compliance, responsible gambling, payment processing, fraud prevention or the enforcement of these Terms & Conditions. An account may also be closed at the player's request. Any review of account activity may include transactions, gameplay, account information and communications connected with the service.

If an account is closed, you must not attempt to open or use another account to avoid a restriction or exclusion. Where permitted by law and after any required checks are completed, eligible funds may be returned using an appropriate payment method. Funds connected with unlawful activity, fraud, prohibited conduct or a breach of these terms may be withheld where permitted by applicable law.

2. Games, deposits and withdrawals

Games are provided for entertainment and wagering purposes. Before placing a wager, you should review the relevant game information, including the rules, available features, stake options and outcome information. Once a wager has been accepted, it may not be cancelled except where the applicable game rules, technical requirements or law allow it. Game outcomes are determined by the relevant game system and recorded in the applicable account or game records.

You must ensure that you have enough cleared funds before placing a wager. A transaction may be declined, delayed or reversed for technical, security, verification or payment-processing reasons. Run4win Casino does not guarantee that every payment method will be available at all times. You may be required to use a payment method held in your own name, and additional checks may apply before funds can be accepted or paid out.

Select an available payment option and follow the instructions shown on the website.
Review the amount and transaction details before confirming a deposit or withdrawal request.
Keep records of your transactions and notify Run4win Casino promptly if you believe a transaction is incorrect.
Provide requested verification information when required for a deposit, withdrawal or account review.
Do not use a payment method that belongs to another person or that you are not authorised to use.

Withdrawal requests may be subject to identity, account, payment and compliance checks. A withdrawal may be delayed while these checks are completed or while payment information is confirmed. Any applicable fees, limits, processing conditions or restrictions will be shown in the relevant account or payment information. You remain responsible for any taxes, reporting obligations or other charges that may apply to you.

If a technical error, system fault, pricing error or other clear mistake affects a wager, balance, game result or transaction, Run4win Casino may correct the error and take reasonable steps to restore the position that would have applied without the error. If you notice a problem, stop using the affected feature and contact the available support channel through the website.

Promotions and offers

Promotions, bonuses and special offers are subject to their own terms. Those terms may include eligibility requirements, participation steps, expiry conditions, wagering requirements, game restrictions, maximum values, withdrawal conditions and limits on one offer per person, household, device or payment method. You should read the applicable promotion terms before participating. Run4win Casino may refuse, withdraw or amend an offer where this is permitted by its terms or required for security, compliance or technical reasons.

3. Responsible gambling, privacy and acceptable use

Gambling involves financial risk and is not a way to earn income or recover losses. You should only gamble with money you can afford to lose and should set personal limits before you begin. Avoid gambling when affected by alcohol, drugs, stress or other circumstances that may affect your judgement. Take regular breaks, keep track of your spending and stop if gambling is no longer enjoyable or feels difficult to control.

Use any available deposit, loss, wagering, session or time limits to help manage your play.
Consider taking a break or requesting account restrictions if you are concerned about your gambling.
Do not chase losses or borrow money to gamble.
Never ask another person to gamble through your account.
Seek independent support from an appropriate Australian gambling-help service if gambling is affecting your finances, relationships, health or wellbeing.

Requests for self-exclusion, account closure or other responsible gambling measures may be handled under the process described on the website. You must not try to bypass a self-exclusion or restriction by opening another account. Responsible gambling tools are designed to assist with control, but they do not remove your responsibility to make informed decisions about gambling.

Run4win Casino handles personal information in accordance with its Privacy Policy and applicable privacy law. Information may be collected and used to operate the account, provide games and payments, verify identity and age, prevent fraud, meet legal obligations, manage risk, provide customer support and communicate service information. By using the website, you acknowledge that information may be processed for these purposes and shared with service providers where reasonably required to deliver or protect the service.

You must not copy, reproduce, modify, distribute, reverse engineer or commercially exploit any part of the website without permission. You must not introduce malicious code, interfere with security, overload the service, attempt unauthorised access or use the website in a way that could harm Run4win Casino, its providers or other users. Website content is provided for personal use and may change without notice.

4. Liability, changes and complaints

Run4win Casino aims to keep the website and services available, accurate and secure, but uninterrupted or error-free access cannot be guaranteed. Access may be affected by maintenance, communications networks, payment providers, device settings, events outside reasonable control or other technical circumstances. You should maintain the security of your own device, internet connection, software and account credentials.

To the extent permitted by law, Run4win Casino is not responsible for losses caused by your failure to follow these Terms & Conditions, inaccurate information, unauthorised access resulting from your failure to protect account details, interruptions outside reasonable control, or your use of the website in a manner that is not permitted. Nothing in these terms excludes, restricts or modifies any right, guarantee or remedy that cannot lawfully be excluded, restricted or modified under applicable Australian law.

Run4win Casino may update these Terms & Conditions from time to time to reflect changes to the website, services, law, security requirements or operating practices. The latest version will be made available on the website, with an updated date or other notice where appropriate. Your continued use of the website after changes take effect indicates acceptance of the updated terms. If you do not accept a change, you should stop using the website and may request account closure.

Questions and complaints

If you have a question, believe an account or transaction is incorrect, or wish to make a complaint, use the customer support or complaints process made available on the Run4win Casino website. Include enough information for the matter to be investigated, such as your account details, relevant dates and a clear description of the issue. Do not send passwords or other sensitive security information in an unsecured message.

Complaints will be reviewed using the applicable internal process. You may be asked for further information so the matter can be assessed fairly. If an issue cannot be resolved through the available process, information about any applicable external review or dispute pathway may be provided where relevant.

These Terms & Conditions are intended to be read in a practical and fair manner. If a provision is found to be invalid or unenforceable, the remaining provisions will continue to operate to the extent permitted by law. A failure to enforce a provision immediately does not mean that the provision has been waived. By continuing to use Run4win Casino, you confirm that you have read these terms and agree to comply with them.